FAQs
Frequently Asked Questions
We’ve answered some of the most common questions below. If you need more help, feel free to contact our support team.
🚚 SHIPPING
❓ Where do you ship?
We currently ship to multiple countries. Available shipping options will be shown at checkout based on your location.
❓ How long does shipping take?
Processing time is typically 1–3 business days.
Delivery usually takes 7–15 business days, depending on your location.
❓ Will I receive a tracking number?
Yes. Once your order is shipped, you’ll receive a tracking number via email.
💳 ORDERS & PAYMENTS
❓ What payment methods do you accept?
We accept all major credit and debit cards, as well as secure online payment options available at checkout.
❓ Is my payment information secure?
Absolutely. All payments are processed through secure, encrypted payment gateways to ensure your information is protected.
❓ Can I change or cancel my order?
If your order has not yet been processed, please contact us as soon as possible. Once an order is shipped, it cannot be changed or canceled.
🔁 RETURNS & REFUNDS
❓ What is your return policy?
We offer a 14-day satisfaction guarantee. If you’re not satisfied with your purchase, please contact us for return instructions.
❓ How long does it take to process a refund?
Refunds are processed within 5–7 business days after the returned item is received and inspected.
💡 PRODUCT QUESTIONS
❓ Are your products easy to use?
Yes. Our products are selected with simplicity and usability in mind. Instructions are included where needed.
❓ Do your products come with a warranty?
We stand behind the quality of our products. If you receive a damaged or defective item, please contact us and we’ll make it right.
📩 SUPPORT
❓ How can I contact NexoraBuzzer?
You can reach us through our Contact Us page or by email. Our support team aims to respond within 24–48 hours.